Emergency
Preparedness
Earthquakes, wildfires, and other emergencies can happen without warning. In a life-threatening emergency, call 911 first. For urgent property issues like gas leaks, flooding, or no heat, call LRS at (818) 884-5155. If you smell gas, leave the area and call your gas company from a safe place. In most of Southern California that's SoCalGas (1-800-427-2200); in San Diego County, SDG&E (1-800-411-7343). Your gas company's emergency number is also printed on your gas bill.
EARTHQUAKES
Earthquake & Gas Safety
During an earthquake: drop, cover, and hold on. Afterward, turn off the gas only if you smell gas, hear a leak, or see signs of one, and only if it's safe. Keep a 12-inch adjustable wrench with your emergency supplies for this. Never turn the gas back on yourself; only the gas company should restore service.
If your water heater looks loose or unstrapped, or you see damaged gas tubing behind an appliance, don't try to fix it. Let us know and our maintenance team will take care of it.
More earthquake tips: Ready.gov/earthquakes
Check
Smoke & CO Alarms
Test your smoke and carbon monoxide alarms once a month and never remove the batteries. Know two ways out of your home. If an alarm isn't working or a gas appliance seems unsafe, submit a maintenance request or call our office right away.
More fire safety tips: Ready.gov/home-fires
.
STAY AHEAD OF THE NEXT EMERGENCY
Other Southern California Emergencies
- Wildfires: Know your evacuation routes and keep a go-bag ready during fire season. Ready.gov/wildfires
- Extreme Heat: Stay hydrated, know your nearest cooling center, and check on neighbors who live alone. Ready.gov/heat
- Power Outages: Keep phones charged, and let us know if anyone in your home relies on powered medical equipment. Ready.gov/power-outages
- Floods & Mudflows: Never walk or drive through floodwater, especially near burn areas after heavy rain. Ready.gov/floods
- Emergency Alerts: Sign up for your county's alerts and keep phone emergency alerts turned on. Ready.gov/alerts
BEFORE AN EMERGENCY
Develop a Household Emergency Plan
A written plan helps your household act quickly when it matters. Cover these basics:
- Meeting place: One spot outside your home and one outside your neighborhood
- Contacts: A written list of family, doctors, and LRS's number, in case your phone dies
- Go-bag: Water, food, flashlight, first aid kit, medications, copies of IDs, and chargers
- Pets and special needs: Plan for pets, medical equipment, and anyone who needs extra help
Build your plan in minutes with the free template at Ready.gov/plan. En español:
Listo.gov

